Privacy Policy

Who we are

Our website address is: https://jamaicahandmadecraft.com

Overview

Our policy recognizes the importance of protecting your personal information; explaining what personal information constitutes, how we use the information, who has access to your data, and what are your rights regarding your personal information.

USE OF INFORMATION

Jamaicahandmadecraft.com gathers personal information during account creation or order placement; by registering, you are consenting to the collection of your personal data. To fulfill orders, we require data like your name, email, phone, delivery addresses, and credit/debit card billing address(es). Card details remain confidential, used solely for order processing.  Your privacy is paramount, hence the personal information is protected by an additional security layer called SSL which ensures your sensitive information is transmitted securely through an encrypted link. Additionally, non-personal data, obtained through both temporary and permanent cookies, enhances user experience and simplifies visits. The permanent cookies are stored on your computer or mobile device for no longer than 24 months. You can easily erase cookies from your computer or mobile device using your browser.

INFORMATION COLLECTION

We may use your personal data for the following purposes:

To create your personal account at Jamaicahandmadecraft.com (e.g. your name, number, email address and home address etc.)
To process your orders (e.g. your name, address, phone number & shipping address)
To be able to send you the status of your order (e.g. your phone number or email)
To be able to send you marketing offers such as newsletters and our catalogues (e.g. your email & number)
To enable us to answer your queries and to inform you of new or changed services (e.g. your email address)
To be able to analyze your personal data to provide you with relevant marketing offers and information
To be able to validate that you are of legal age for shopping online.

We will only keep your data for as long as necessary to carry out our services to you or as long as we are required by law.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Password reset

If you request a password reset, a new password will be send  in the reset email. It is your responsibility to use a strong password and keep the password to yourself.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.